All-in-one ATM fleet management platform

ATM fleet management software is the operational layer banks and independent deployers use to run a network of automated teller machines across their lifecycle — from a site request through approval, configuration, dispatch, and field installation, into maintenance, repair, and retirement — with a full audit trail across every step.

Run your entire ATM estate on one governed pipeline with Nexura — every rollout approved, every site visit tracked, every action audited, from a single platform.

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ATM Fleet Management Dashboard

Nexura gives banks and ATM operators complete control over their fleet operations. From deployment to daily monitoring, manage everything from a single platform.

  • End-to-end ATM lifecycle management, request to retirement
  • One system of record across every ATM and location
  • Server-enforced workflow — approval before any ATM is dispatched
  • Maintenance claims with parts and historical cost tracking
  • Complete audit trail for every device action

Everything you need to optimize

Governed rollout

Server-enforced workflow from request to install for every ATM — approval, configuration, dispatch, and field installation, with live status on every step.

Field service & dispatch

Batch installs and service visits into routes, assign field teams, and capture photo-and-signature proof at every site.

Maintenance & claims

Faulty units flow back into repair as maintenance claims, with parts and cost tracked per claim and post-repair outcomes enforced.

Audit-ready architecture

Every action captured — who changed what, when, from where. Role-based access and a complete audit trail for every device.

Provably isolated at scale

Add ATMs, branches, and regions freely — each operator isolated at the database with PostgreSQL row-level security.

Powerful features for banking operations

Purpose-built tools to run and govern your ATM network at any scale.

Fleet inventory & lifecycle

Fleet inventory & lifecycle

A single system of record for every ATM — lifecycle state, location, and full history across all sites, with stock-threshold and ageing alerts.

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Requests & approval

Requests & approval

Add, replace, and terminate requests flow into an approval gate. No ATM moves until it's approved, and every decision is recorded.

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Tickets & SLA tracking

Tickets & SLA tracking

A full ticket lifecycle with SLA targets and escalation. Convert a ticket into a deployment or repair request without losing history.

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Dispatch & field service

Dispatch & field service

Build install and service routes, assign field teams, and capture proof of delivery at every site — with per-step timestamps and a clean chain of custody.

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Built for control, isolation, and audit

Request→retire
Full lifecycle, one pipeline
Server-enforced
State transitions, no skipped steps
Per-tenant
Isolation in the database
Vendor-agnostic
Any ATM in your estate
Full
Audit trail on every action

Built for the security bar of financial institutions

Designed for the regulated environments banks and IADs operate. Per-tenant isolation enforced in the database, role-based access, and a complete audit trail for every action — the operational substrate audit teams expect.

  • Designed for PCI-DSS audit environments
  • Audit-ready architecture across the device estate
  • Per-tenant isolation enforced in the database (PostgreSQL RLS)
  • Role-based access control and least-privilege defaults
  • Complete, queryable audit trails per device action
PCI-DSS
Audit-ready architecture
RBAC
Role-based access
RLS
Per-tenant isolation
Full
Audit trail

ATM fleet management: frequently asked questions

What is ATM fleet management software?
ATM fleet management software is the operational layer banks and independent deployers use to run a network of automated teller machines across their lifecycle — from a site request through approval, configuration, dispatch, and field installation, into maintenance, repair, and retirement — with a full audit trail across every step.
How does Nexura help keep ATMs in service?
Nexura shortens the operational path that keeps ATMs available: governed rollout so new and replacement units reach sites fast, structured dispatch and field service with proof of delivery, and a maintenance-claim loop that gets faulty units repaired and back into the fleet — every step tracked. Real-time device telemetry sits in your monitoring layer; Nexura runs the operations around it.
Does Nexura work with NCR, Diebold, Hyosung, and GRG ATMs?
Yes. Nexura is vendor-agnostic — it runs the deployment and field operations for NCR, Diebold Nixdorf, Hyosung, GRG, Wincor, and any other ATM in your estate. It governs the operational lifecycle, not the device's internal firmware.
How does Nexura support PCI-DSS audits across an ATM estate?
Nexura is designed for the regulated environments banks and IADs operate. Every action is captured in an audit trail — who changed what, when, and from where — alongside role-based access control and a server-enforced approval gate before any device moves. Teams use this operational evidence and chain of custody as part of their own audit programs.
Can Nexura sync with our cash-management or monitoring systems?
Yes. Nexura exposes its operational data via REST API and HMAC-signed webhooks, so you can sync device lifecycle and field-service events with your cash-management, monitoring, or core systems.
How does Nexura fit alongside our existing ATM stack?
Nexura runs the operational layer — rollout, field service, maintenance, and audit — alongside your existing monitoring and switching systems. It imports your device inventory so teams don't restart from zero, and integrates via REST API and webhooks.
How do banks manage ATM uptime at scale?
Banks manage uptime as an operations problem: get units deployed and replaced fast, route field service efficiently, close the repair loop quickly, and keep an audit trail across it all. Real-time device telemetry — paper, card-reader, cash levels — typically lives in a dedicated monitoring or ATM-driving layer. Nexura is the operational system around it that turns an alert into a dispatched, tracked, and resolved field action.
What is the difference between ATM monitoring software and ATM fleet management software?
Monitoring software watches a device and raises an alert when something breaks. Fleet management is the operational layer around it: deploying and replacing units, dispatching field service, running the maintenance-and-returns loop, and keeping the audit trail — turning alerts into tracked, resolved work. Nexura is that operational layer; it complements your monitoring, it doesn't replace it.

Ready to optimize your ATM network?

See how Nexura runs your ATM estate end to end — request to install to retirement. Book a demo to see the platform in action.